Terms of Service

These terms are a contract between Redsage and the organization that creates a workspace ("Customer"). By ticking the acceptance box at sign-up or using the service, you confirm you're authorized to bind your organization. Your acceptance (timestamp and version) is recorded.

Redsage provides project management, timesheet tracking, reporting and performance tooling as a subscription (SaaS). We may improve or modify features; we won't materially degrade core functionality during a paid term.

• Keep credentials confidential; you're responsible for activity under your accounts.
• Org admins control membership, roles and permissions inside their workspace.
• Provide accurate information and keep it up to date.

• Plans are priced per user per month (Free, Premium, Enterprise), billed via Razorpay.
• Fees are exclusive of taxes unless stated. Seats can be added anytime; billing adjusts at the next cycle.
• Non-payment may lead to downgrade to the Free plan after notice. We don't delete your data for non-payment.

The Customer owns all workspace content. We process it only to provide the service, per our Privacy Policy and data processing terms. You can export your personal data anytime and users can erase their personal data (anonymization) from their profile. On termination, admins may request organization data deletion.

• No unlawful, infringing or malicious content or activity.
• No attempts to breach security, probe other tenants' data, or overload the service.
• No reselling or sublicensing without a written agreement.

We target high availability but the service is provided "as is" without uptime warranties on Free plans. Scheduled maintenance is announced in advance where practical. Security incidents are handled per our breach notification commitments.

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages. Our total liability is capped at the fees paid by the Customer in the 12 months before the claim. Nothing limits liability for willful misconduct or where the law forbids limitation.

You may stop using the service and delete accounts at any time. We may suspend or terminate for material breach after notice and a reasonable cure period. Sections that by nature survive (data, liability, governing law) survive termination.

These terms are governed by the laws of the Customer's contracting entity jurisdiction as stated in the order form (default: India). Disputes go first to good-faith negotiation. Contact: legal@redsage.io · privacy matters: privacy@redsage.io.